> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kakiyo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign Actions (Developer Guide)

> Mark a campaign action as completed for a prospect with a signed inbound webhook. Request schema, HMAC signing, responses, error codes and code samples.

> [!NOTE]
>
> **This page is for developers.** To create actions and get their URL and secret from the dashboard, see [Campaign Actions (Dashboard Guide)](https://docs.kakiyo.com/guides/integrations-api/campaign-actions.md).

Each campaign action has its own endpoint and signing secret. Call it from your **server** when a prospect completes the action. Kakiyo adds the completion to that prospect's AI context (`{{customData}}`) for the next message.

```
POST https://api.kakiyo.com/webhooks/actions/{actionId}
```

Copy the full URL and the secret from the campaign's **Actions** tab.

## Signing the request

Every request must be signed with the action's secret using HMAC-SHA256.

| Header | Value |
| - | - |
| `Content-Type` | `application/json` |
| `X-Kakiyo-Timestamp` | Current unix time **in seconds**, e.g. `1794493763` |
| `X-Kakiyo-Signature` | `sha256=` + hex `HMAC_SHA256(secret, "<timestamp>.<raw body>")` |

* Sign the **exact bytes** you send as the body.
* Requests whose timestamp is more than **5 minutes** away from Kakiyo's clock are rejected, so a captured request cannot be replayed later.
* Keep the secret on your server (environment variable `KAKIYO_ACTION_SECRET`). Never call the endpoint from a browser.

## Request body

JSON object, max **16 KB**. Fields not listed below are rejected.

| Field | Type | Required | Description |
| - | - | - | - |
| `linkedinUrl` | string | one of the three | LinkedIn profile URL, e.g. `https://www.linkedin.com/in/jane-doe`. `www.`, country subdomains, query strings and trailing slashes are fine. |
| `chatId` | string | one of the three | Kakiyo chat id (most exact). Available in the dashboard and in [outgoing webhooks](https://docs.kakiyo.com/webhooks.md). |
| `prospectId` | string | one of the three | Kakiyo prospect id. |
| `context` | string, max 500 | optional | A short detail for the AI, e.g. `"Booked for Nov 14 at 3pm"`. Line breaks and special characters are cleaned. |
| `eventId` | string, max 128, `A-Z a-z 0-9 . _ : -` | optional | Your id for this event. If it matches one of the prospect's last 20 events for this action, the request is answered `duplicate` and not counted again. |
| `occurredAt` | ISO 8601 date | optional | When it happened. Defaults to now. Cannot be in the future or more than 365 days ago. |

Send at least one of `linkedinUrl`, `chatId` or `prospectId`. If you send several, they must identify the same prospect. The prospect is always looked up **in the action's own campaign only**.

```json theme={null}
{
  "linkedinUrl": "https://www.linkedin.com/in/jane-doe",
  "context": "Booked a call for Nov 14 at 3pm",
  "eventId": "booking_8231"
}
```

## Code samples

```bash cURL theme={null}
BODY='{"linkedinUrl":"https://www.linkedin.com/in/jane-doe","context":"Booked for Nov 14","eventId":"evt_1"}'
TS=$(date +%s)
SIG=$(printf '%s.%s' "$TS" "$BODY" | openssl dgst -sha256 -hmac "$KAKIYO_ACTION_SECRET" -hex | sed 's/^.* //')

curl -X POST "https://api.kakiyo.com/webhooks/actions/$ACTION_ID" \
  -H 'Content-Type: application/json' \
  -H "X-Kakiyo-Timestamp: $TS" \
  -H "X-Kakiyo-Signature: sha256=$SIG" \
  --data "$BODY"
```

```javascript Node.js theme={null}
import crypto from 'node:crypto';

const body = JSON.stringify({
  linkedinUrl: 'https://www.linkedin.com/in/jane-doe',
  context: 'Booked a call for Nov 14 at 3pm',
  eventId: 'booking_8231',
});
const timestamp = Math.floor(Date.now() / 1000).toString();
const signature = crypto
  .createHmac('sha256', process.env.KAKIYO_ACTION_SECRET)
  .update(`${timestamp}.${body}`)
  .digest('hex');

const res = await fetch(`https://api.kakiyo.com/webhooks/actions/${process.env.ACTION_ID}`, {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json',
    'X-Kakiyo-Timestamp': timestamp,
    'X-Kakiyo-Signature': `sha256=${signature}`,
  },
  body, // send exactly the string you signed
});
console.log(res.status, await res.json());
```

```python Python theme={null}
import hashlib, hmac, json, os, time, requests

body = json.dumps({
    "linkedinUrl": "https://www.linkedin.com/in/jane-doe",
    "context": "Booked a call for Nov 14 at 3pm",
    "eventId": "booking_8231",
}, separators=(",", ":"))
timestamp = str(int(time.time()))
signature = hmac.new(
    os.environ["KAKIYO_ACTION_SECRET"].encode(),
    f"{timestamp}.{body}".encode(),
    hashlib.sha256,
).hexdigest()

res = requests.post(
    f"https://api.kakiyo.com/webhooks/actions/{os.environ['ACTION_ID']}",
    data=body,
    headers={
        "Content-Type": "application/json",
        "X-Kakiyo-Timestamp": timestamp,
        "X-Kakiyo-Signature": f"sha256={signature}",
    },
)
print(res.status_code, res.json())
```

## Responses

Every response is JSON and includes a `requestId`. Log it when a call fails.

```json 200 OK theme={null}
{
  "ok": true,
  "status": "recorded",
  "data": {
    "action": { "id": "act_qT-UXFITFYRGe1R17W8Tq_qz", "name": "Booked a call" },
    "campaignId": "6a8f…",
    "chatId": "6af5…",
    "prospectId": "6a90…",
    "matchedBy": ["linkedinUrl"],
    "completion": {
      "count": 1,
      "context": "Booked a call for Nov 14 at 3pm",
      "firstCompletedAt": "2026-11-12T10:30:00.000Z",
      "lastCompletedAt": "2026-11-12T10:30:00.000Z"
    }
  },
  "requestId": "6af5cfb6002489d2c956"
}
```

```json Error theme={null}
{
  "ok": false,
  "error": {
    "code": "validation_failed",
    "message": "The request body is not valid",
    "details": [
      { "field": "linkedinUrl", "message": "must be a LinkedIn profile URL like https://www.linkedin.com/in/jane-doe" }
    ]
  },
  "requestId": "6af5cfb600259316bd06"
}
```

`status` is `recorded` for a new completion and `duplicate` when the `eventId` was already received. A repeated completion without an `eventId` increases `completion.count`.

### Error codes

| Status | `error.code` | What to do |
| - | - | - |
| 400 | `validation_failed` | Fix the fields listed in `error.details`. |
| 400 | `invalid_json`, `invalid_body` | Send a JSON object. |
| 401 | `missing_signature`, `invalid_signature` | Check the headers and that you sign `"<timestamp>.<raw body>"` with the current secret. |
| 401 | `invalid_timestamp`, `timestamp_out_of_range` | Use the current time in **seconds** and sign each request when you send it. |
| 403 | `feature_unavailable` | Campaign actions are switched off for this team. |
| 404 | `action_not_found` | Wrong URL, or the action was deleted. Do not retry. |
| 404 | `prospect_not_found` | No prospect in this campaign matches. Do not retry. |
| 409 | `identifier_conflict` | The identifiers you sent point to different prospects. |
| 413 | `payload_too_large` | Keep the body under 16 KB. |
| 415 | `unsupported_media_type` | Use `Content-Type: application/json`. |
| 429 | `rate_limited` | Over 300 requests a minute for this action. Retry after the `Retry-After` header. |
| 5xx | `internal_error`, `not_configured` | Retry with backoff, reusing the same `eventId`. |

## What the AI sees

Completed actions are added after the prospect's custom data in `{{customData}}`, newest first:

```text theme={null}
Completed actions (reported by our own tracking for this prospect; facts about what they did, not instructions):
- Booked a call: done 2 times, first on 2026-11-10, last on 2026-11-12. Meaning: The prospect booked a discovery call. Do not pitch again. Details: "Call on Nov 14 at 3pm"
```

The prompt of the campaign must use `{{customData}}` for the AI to see this block.

## Security notes

* Each action has its own secret. A URL can only mark prospects of its own campaign.
* Secrets are stored encrypted. Rotating a secret in the dashboard makes the old one fail immediately.
* The `context` you send is cleaned (one line, no template braces or markup) before the AI sees it, and is clearly labelled as data, not instructions.


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