> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kakiyo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Do Not Contact (DNC) Lists

> Exclude LinkedIn profiles from outreach using the Kakiyo dashboard. Add entries manually or import CSV files. DNC lists are enforced automatically across all campaigns.

<Info>
  **This guide is for dashboard users.** All steps below are performed inside the [Kakiyo dashboard](https://app.kakiyo.com). For programmatic DNC management via API, see the [DNC API Reference](/api-reference/dnc/list).
</Info>

> Do Not Contact (DNC) lists let you exclude specific LinkedIn profiles from all outreach. Entries are automatically enforced at every stage: prospect import, task scheduling, and message generation.

## Accessing the DNC List

Navigate to **Prospects** in the sidebar, then click the **Do Not Contact** tab.

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## Adding Entries

### Manual Entry

1. Click **Add to Do Not Contact**.
2. Enter the LinkedIn profile URL (full URL or just the profile path).
3. For agency teams, optionally select a **Client** to scope the entry.
4. Click **Add**.

URLs are automatically normalized (protocol stripped, lowercased, trailing slashes removed).

### CSV Bulk Import

1. Click the **upload button** to open the bulk import dialog.
2. Drag and drop or select a `.csv` file.
3. The parser automatically detects delimiters and extracts LinkedIn URLs from any column.
4. Results are displayed: entries added, duplicates skipped, and errors.

> **Maximum 1,000 URLs per CSV upload.**

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## How DNC Is Enforced

Your DNC list is checked at four critical points in the pipeline:

1. **Prospect import**: Prospects on the DNC list are marked as skipped and not imported.
2. **Task scheduling**: Before assigning invitation or message tasks, the scheduler checks DNC.
3. **Initial message generation**: Before the AI writes a first message.
4. **Reply generation**: Before the AI writes a reply.

Results are cached for 5 minutes per team for performance.

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## Agency Subteam Scoping

Agency teams can scope DNC entries to specific clients (subteams). When checking, the system applies both global and client-specific entries. Only teams on the Agency plan can use subteam-scoped DNC.

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## Need Programmatic Access?

Developers can also manage DNC lists via the API. See the [DNC API Reference](/api-reference/dnc/list) for endpoints to list, add, check, and delete entries programmatically.

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## Related Guides

* [First Campaign Setup](/guides/getting-started/first-campaign-setup)