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Do Not Contact (DNC) lists let you exclude specific LinkedIn profiles from all outreach. Entries are automatically enforced at every stage: prospect import, task scheduling, and message generation.

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Accessing the DNC List

Navigate to Prospects in the sidebar, then click the Do Not Contact tab.

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Adding Entries

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Manual Entry

  1. Click Add to Do Not Contact.
  2. Enter the LinkedIn profile URL (full URL or just the profile path).
  3. For agency teams, optionally select a Client to scope the entry.
  4. Click Add.
URLs are automatically normalized (protocol stripped, lowercased, trailing slashes removed).

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CSV Bulk Import

  1. Click the upload button to open the bulk import dialog.
  2. Drag and drop or select a .csv file.
  3. The parser automatically detects delimiters and extracts LinkedIn URLs from any column.
  4. Results are displayed: entries added, duplicates skipped, and errors.
Maximum 1,000 URLs per CSV upload.

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How DNC Is Enforced

Your DNC list is checked at four critical points in the pipeline:
  1. Prospect import: Prospects on the DNC list are marked as skipped and not imported.
  2. Task scheduling: Before assigning invitation or message tasks, the scheduler checks DNC.
  3. Initial message generation: Before the AI writes a first message.
  4. Reply generation: Before the AI writes a reply.
Results are cached for 5 minutes per team for performance.

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Agency Subteam Scoping

Agency teams can scope DNC entries to specific clients (subteams). When checking, the system applies both global and client-specific entries. Only teams on the Agency plan can use subteam-scoped DNC.

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API Access

The DNC list is also available via the Public API:
  • GET /v1/dnc - List entries
  • GET /v1/dnc/check?url=... - Check a URL
  • POST /v1/dnc - Add an entry
  • POST /v1/dnc/batch - Bulk add entries
  • DELETE /v1/dnc/:id - Remove an entry
Last modified on February 15, 2026