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This guide is for dashboard users. All steps below are performed inside the Kakiyo dashboard. For programmatic DNC management via API, see the DNC API Reference.
Do Not Contact (DNC) lists let you exclude specific LinkedIn profiles from all outreach. Entries are automatically enforced at every stage: prospect import, task scheduling, and message generation.

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Accessing the DNC List

Navigate to Prospects in the sidebar, then click the Do Not Contact tab.

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Adding Entries

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Manual Entry

  1. Click Add to Do Not Contact.
  2. Enter the LinkedIn profile URL (full URL or just the profile path).
  3. For agency teams, optionally select a Client to scope the entry.
  4. Click Add.
URLs are automatically normalized (protocol stripped, lowercased, trailing slashes removed).

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CSV Bulk Import

  1. Click the upload button to open the bulk import dialog.
  2. Drag and drop or select a .csv file.
  3. The parser automatically detects delimiters and extracts LinkedIn URLs from any column.
  4. Results are displayed: entries added, duplicates skipped, and errors.
Maximum 1,000 URLs per CSV upload.

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How DNC Is Enforced

Your DNC list is checked at four critical points in the pipeline:
  1. Prospect import: Prospects on the DNC list are marked as skipped and not imported.
  2. Task scheduling: Before assigning invitation or message tasks, the scheduler checks DNC.
  3. Initial message generation: Before the AI writes a first message.
  4. Reply generation: Before the AI writes a reply.
Results are cached for 5 minutes per team for performance.

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Agency Subteam Scoping

Agency teams can scope DNC entries to specific clients (subteams). When checking, the system applies both global and client-specific entries. Only teams on the Agency plan can use subteam-scoped DNC.

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Need Programmatic Access?

Developers can also manage DNC lists via the API. See the DNC API Reference for endpoints to list, add, check, and delete entries programmatically.
Last modified on March 11, 2026