If you encounter issues connecting your LinkedIn account to Kakiyo, follow these troubleshooting steps to resolve common problems safely.
Invalid Credentials Error
What This Means
You’ve entered incorrect login information (email or password).
Resolution Steps
- Verify your credentials: - Double-check your LinkedIn email address - Confirm your password is correct - Remove any extra spaces or characters
- Reset if uncertain: - Change your LinkedIn password to be completely certain - Use the new password when connecting to Kakiyo
- Retry connection: - Enter the verified credentials in Kakiyo - Attempt connection again
Important Warning
Maximum 2 attempts: Never retry more than twice if you continue getting “Invalid Credentials”
After 2 failed attempts: Contact Kakiyo support immediately. Multiple failed attempts can trigger LinkedIn security measures that may put your account at risk.
Authentication Needed
What This Means
LinkedIn requires 2 factors authentication verification for the login attempt.
Two Verification Methods
Email Code:
- LinkedIn sends a verification code to your email
- Check your inbox (and spam folder)
- Enter the code when prompted
Mobile App Verification:
- LinkedIn requests approval via mobile app
- Open LinkedIn mobile app
- Approve the login attempt
Critical Timing
- 2-minute window: You have approximately 2 minutes to complete verification
- Be ready: Have your email and mobile device accessible before starting
If Verification Fails
Contact support immediately: If you don’t receive the email code or mobile verification request, contact Kakiyo support.
Not our limitation: Kakiyo cannot control LinkedIn’s verification system. The verification request comes directly from LinkedIn.
Other Connection Issues
Persistent Problems
If your connection remains stuck or you encounter other unexpected issues:
- Don’t keep retrying: Multiple attempts can trigger security measures
- Contact support: Reach out to Kakiyo support with details about the specific error
- Provide context: Include any error messages or unusual behavior
Best Practices
Before Connecting:
- Ensure you have the correct credentials
- Have access to your email and mobile device
- Set aside sufficient time for the process
During Connection:
- Work quickly during verification steps
- Don’t navigate away from the connection page
- Complete the process in one session
If Problems Occur:
- Stop after 2 failed credential attempts
- Contact support rather than continuing to retry
- Provide detailed information about the error
Immediate contact required for:
- Invalid credentials error after 2 attempts
- Authentication needed but no verification received
- Connection process freezes or gets stuck
- Any unexpected error messages
- Concerns about account security
What to include when contacting support:
- Exact error message received
- Number of attempts made
- Whether verification was requested
- Any unusual behavior observed
Account security is paramount. When in doubt, contact support rather than risk triggering LinkedIn’s security measures through repeated failed attempts.
Last modified on February 15, 2026
