Email Channel (Beta)

When a prospect doesn’t accept your LinkedIn invitation, or stops replying, Kakiyo can follow up by email from your own Gmail address. LinkedIn stays the main channel. Email starts only when LinkedIn goes quiet, and a reply on either channel pauses the other one.

​

Before You Start

You need:

• A Gmail or Google Workspace mailbox that you own or are allowed to use
• A campaign with an offering and a LinkedIn profile

​

Connect Gmail

​

What Kakiyo Can and Can’t See

The text of these email conversations is sent to Kakiyo’s AI providers only to write your emails and replies and to sort replies, never to train AI. Read the Privacy Policy for the full details.

​

Turn On Email for a Campaign

1. Open the campaign and go to Settings.
2. In the Email section, choose a mailbox under Send from.
3. Choose how emails are approved:
   • Review each email (default): every email, including follow-ups and replies, waits for your approval.
   • Autopilot: Kakiyo sends every email without asking you first. You confirm this in a separate dialog.
4. Optional: add Email instructions, for example “Mention our free audit. Keep emails under 80 words.”
5. Click Save email settings.

Prospects already in the campaign are included.

​

When Kakiyo Sends an Email

• First email: when the LinkedIn invitation is not accepted after 7 days, or 3 days after the last LinkedIn follow-up without a reply.
• Follow-ups: up to 2, in the same email thread (+3 and +5 days).
• Replies: when the prospect answers, the follow-ups stop and Kakiyo writes an answer in the same thread.
• LinkedIn reply: if the prospect answers on LinkedIn, email pauses. If the conversation then goes quiet for 7 days, Kakiyo may send one short nudge by email.

Kakiyo looks up the prospect’s work email only when it is needed, and uses only verified addresses. Every address found uses 1 of your workspace’s monthly email credits. Kakiyo can also decide that an email would not help and not send it.

​

Review and Send

Drafts show up in two places:

• Mailboxes > Waiting for review, with Approve all to send every draft at once
• The Email tab of the conversation in your Inbox

Open a draft to read it, change anything you like, then Approve it, or Skip it.

​

Replies, Labels, Archive and Trash

Kakiyo checks your mailbox for replies every 10 minutes. Replies appear in the conversation’s Email tab, sorted as interested, question, not interested, unsubscribe or out of office. In the Email tab you can:

• add a label: Interested, Meeting or Not interested (shown in Gmail as Kakiyo/Interested, Kakiyo/Meeting and Kakiyo/Not interested)
• Archive the conversation
• move it to Trash, and restore it

Each action is copied to the same thread in Gmail. Opening a conversation with a new reply marks it as read in Gmail too. Moving a conversation to Trash also stops Kakiyo from sending anything more in it. You can restore it in Kakiyo, but sending does not start again. Gmail deletes messages in Trash for good after 30 days.

​

Daily Limit and Sending Hours

• A new mailbox sends 2 emails on its first day, then 2 more each day, up to 30 a day.
• The limit is shared by every campaign using that mailbox.
• Emails go out only during the working hours of the campaign’s LinkedIn profile, 4 to 10 minutes apart.

​

Unsubscribes and Bounces

Every email is plain and simple, ends with your Gmail signature, and has an Unsubscribe link. Prospects who click it, or reply with something like “please remove me”, are never emailed again. Addresses that bounce are also blocked. Your do-not-contact list applies to email too.

​

Disconnect and Delete Your Data

1. Go to Mailboxes.
2. Open the mailbox’s menu and choose Disconnect.

Kakiyo stops all email on that mailbox, removes its access at Google, and deletes the stored token, your signature and the content (subject and body) of the stored emails. A minimal record of each conversation without content, and the list of unsubscribes, is kept so opt-outs keep being respected. You can also remove Kakiyo’s access from your Google Account at myaccount.google.com/permissions. Kakiyo then stops using the mailbox. To delete the stored data too, disconnect it in Kakiyo.

​

Troubleshooting